About NCR
NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
TITLE: Order Management Specialist
GRADE: 9
LOCATION: Warsaw, Poland
Responsible for activities that follow the solution sales process, starting from order acceptance till invoicing / revenue recognition. Ensure that the necessary NCR guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes. Key interface points will include sales, account support, Customer operations. CIS will also interface closely with outsourced order management resources to fulfill order booking and billing process.
Responsible for the following major activities:
- Solution Order Management that covers order acceptance, order processing, setting up order criteria, processing order changes and cancellations )
- Invoicing that covers invoice preferences, validation of revenue recognition criteria, triggering invoices in the system )
- Adhering to the procedures in compliance with NCR policies
- Reconciliation and Reporting that covers monthly verification of order and revenue data, providing corrections and clarifications to reported results
- Archiving and record retention in accordance with NCR policies and NCR practices
- Providing internal and external audit support as requested
Qualifications:
Basic Qualifications
- Ability to Work collaboratively with other team members (Business Teams, outsourced OM operations plus Customer)
- Strong problem solving and customer service skills
- Ability to communicate well with all involved parties on different level of the process
- Dedication
- Strong sense of accountability
- High sense of urgency
- Must possess a passion for delivering excellent service and problem solving
- Language skills (Polish and English) , other European languages are also very welcome
Preferred Qualifications
- Outsourced exposure or experience preferred
- Global/Multi-Country experience strongly preferred
- Analytical skills
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
