Veterans Services Officer


 
Salary
$21.11 - $31.66 Hourly
Location
Land O' Lakes, FL

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Job Type
Full Time
Job Number
2223-473
Department
Public Services
Division
Veterans Services
Opening Date
06/30/2023
Closing Date
7/13/2023 11:59 PM Eastern
Salary Range
$21.11 - $31.66
Pay Grade
N34 (Non-exempt position)
Salary Disclosure
Pay rates are based on education, skill, experience level and internal equity. New Hires are generally brought in from minimum to midpoint of pay range.

    DESCRIPTION

    BENEFITS

    QUESTIONS

General Description

Duties include advising and assisting veterans and their dependents in matters pertaining to their rights and benefits under various Federal, State, and local statutes.

Essential Job Functions

Interviews veterans and their dependents to assess their needs and eligibility for benefits. Advises and assists claimants in applying for compensation due to service incurred disability, veterans and widower pension, death benefits insurance, education, enrollment for VA health care, domiciliary care, specially adapted housing, adaptive equipment, home loans, and veterans preference in employment. Makes inquiries as necessary to the U.S. Department of Veterans Affairs as well as state and local agencies in order to resolve problems on behalf of the veterans or dependents. Acts as liaison between clients and VA Medical Centers/Outpatient clinics. Works with representatives of a variety of agencies on matters related to veterans. Assists veterans in research development and application for correction of military records and Discharge Review Boards. May be required to attend related training courses and conferences. May perform duties at established satellite locations. Performs related work as required.

Knowledge, Skills and Abilities

  • Considerable knowledge of business English, spelling, and arithmetic.
  • Knowledge of federal, state and local laws, rules, and regulations governing veterans benefits.
  • Ability to exercise good judgment in counseling and in assisting in the solution of veterans problems.
  • Ability to enlist and retain the respect, confidence, and cooperation of veterans and agencies.
  • Ability to interpret various statutes dealing with veterans affairs.
  • Ability to fill out forms precisely and completely.
  • Ability to maintain files.
  • Ability to establish and maintain effective working relationships, with employees, veterans, their dependents, civic groups, community service organizations and the general public.
  • Ability to express oneself clearly and concisely, both orally and in writing.
  • Ability to use a personal computer, including Microsoft Office applications.

Minimum Requirements

PHYSICAL SKILLS: Ability to communicate effectively using verbal, written, visual communication.
EDUCATION, TRAINING AND EXPERIENCE: Graduation from an accredited college or university with an Associate degree and two (2) years' military experience. Must be an honorably discharged veteran of U.S. armed forces. Three (3) years' of administrative experience which included interviewing or counseling duties. Preference will be given to candidates having direct experience in the administration of veterans affairs.

Candidates must attend and pass a current year's training program conducted by Florida Department of Veterans Affairs, per Section 292.11, Florida Statutes, to be qualified to perform the duties as a County Veterans Service Officer.

In House Candidates: This position qualifies for DAP.

LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must possess a valid Florida driver's license.

SPECIAL REQUIREMENTS: Must attend and successfully complete the Florida Department of Veterans Affairs Certification course within one (1) year of employment.

ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.

DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida Law.

EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.

VETERANS' PREFERENCE: Under Section 295.07, F.S., chapter SSA-7 Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants.

PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORK PLACES FOR 2021

Agency
Pasco County
Address

7536 State Street

New Port Richey, Florida, 34654

Phone
(727) 847-8030
(727) 847-8103
Website
http://www.pascocountyfl.net

General Description

Duties include advising and assisting veterans and their dependents in matters pertaining to their rights and benefits under various Federal, State, and local statutes.

Essential Job Functions

Interviews veterans and their dependents to assess their needs and eligibility for benefits. Advises and assists claimants in applying for compensation due to service incurred disability, veterans and widower pension, death benefits insurance, education, enrollment for VA health care, domiciliary care, specially adapted housing, adaptive equipment, home loans, and veterans preference in employment. Makes inquiries as necessary to the U.S. Department of Veterans Affairs as well as state and local agencies in order to resolve problems on behalf of the veterans or dependents. Acts as liaison between clients and VA Medical Centers/Outpatient clinics. Works with representatives of a variety of agencies on matters related to veterans. Assists veterans in research development and application for correction of military records and Discharge Review Boards. May be required to attend related training courses and conferences. May perform duties at established satellite locations. Performs related work as required.

Knowledge, Skills and Abilities

  • Considerable knowledge of business English, spelling, and arithmetic.
  • Knowledge of federal, state and local laws, rules, and regulations governing veterans benefits.
  • Ability to exercise good judgment in counseling and in assisting in the solution of veterans problems.
  • Ability to enlist and retain the respect, confidence, and cooperation of veterans and agencies.
  • Ability to interpret various statutes dealing with veterans affairs.
  • Ability to fill out forms precisely and completely.
  • Ability to maintain files.
  • Ability to establish and maintain effective working relationships, with employees, veterans, their dependents, civic groups, community service organizations and the general public.
  • Ability to express oneself clearly and concisely, both orally and in writing.
  • Ability to use a personal computer, including Microsoft Office applications.

Minimum Requirements

PHYSICAL SKILLS: Ability to communicate effectively using verbal, written, visual communication.
EDUCATION, TRAINING AND EXPERIENCE: Graduation from an accredited college or university with an Associate degree and two (2) years' military experience. Must be an honorably discharged veteran of U.S. armed forces. Three (3) years' of administrative experience which included interviewing or counseling duties. Preference will be given to candidates having direct experience in the administration of veterans affairs.

Candidates must attend and pass a current year's training program conducted by Florida Department of Veterans Affairs, per Section 292.11, Florida Statutes, to be qualified to perform the duties as a County Veterans Service Officer.

In House Candidates: This position qualifies for DAP.

LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must possess a valid Florida driver's license.

SPECIAL REQUIREMENTS: Must attend and successfully complete the Florida Department of Veterans Affairs Certification course within one (1) year of employment.

ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.

DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida Law.

EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.

VETERANS' PREFERENCE: Under Section 295.07, F.S., chapter SSA-7 Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants.

PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORK PLACES FOR 2021


Benefits include:
  • Florida Retirement System (FRS) retirement plan
  • PTO (Paid Time Off)
  • Paid holidays
  • Group insurance
  • Tuition reimbursement
  • Deferred compensation
  • Medical leave pool
  • Annual medical leave buy-back
  • Mid-management/Professional grade, and management personnel may receive 40 hours of admin leave per calendar year.
Effective July 1, 2011, FRS members must contribute 3% of their salary as retirement contributions, on a pre-tax basis (the salary is reduced by the amount of the employee contribution before determining the federal income tax deduction). The employer will automatically deduct the employee contributions.

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