At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There's something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We're energized by new challenges and new possibilities-and we're just getting started!
Do you thrive in a fast-paced, analytical environment where innovation, excellence, and creating actionable insight are not just catchphrases but are steeped in the company's culture? We have an opening for a Data Analyst with strong analytical and problem-solving skills that has business curiosity.
Serving an array of business stakeholders across the organization, the Analyst will conduct and analyze data ranging from customer behavior to sales and marketing to finance, and everything in between. As a part of a centralized analytics team you will be responsible for helping executives, managers, and individual contributors use data to make critical business decisions that will drive Constant Contact's success!
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- This is a hybrid role with some in-office time required in either our Boston or Waltham, MA locations.
What you'll do:
- Collaborate with Marketing, Product Management, Finance, UX, and other internal stakeholders to identify opportunities for analysis and optimization of product experience and acquire and retain valuable customers
- Provide insights into product behavior and engagement to the rest of the business
- Partner closely with the data warehouse team to understand data availability and the flow of data through various systems
- Conduct analysis of prospects and customers for product design, go-to-market strategies, and retention engagement efforts
- Develop data inquiries, and conduct data exploration and data mining to determine program effectiveness and predict future performance
- Partner closely with business stakeholders to ensure insights are leading to action and measuring the business impact
Who you are:
- Bachelor's degree (preferably in a quantitative field such as business, math, or statistics)
- Extensive experience with SQL, Tableau, and Excel
- Must be results-driven, and take appropriate steps to achieve goals while taking ownership of situations as needed
- Must have excellent organizational skills, strong attention to detail, and the ability to effectively manage projects supporting multiple business partners
- Resourceful and motivated problem solver. You enjoy and have demonstrated the ability to tackle complex problems, draw inferences from data, and use your analysis skills and business acumen to identify solutions.
- Strong communication skills. An ability to talk both to the technical teams responsible for the data and comfortable explaining data and conclusions to non-technical teams
- Experience manipulating and cleansing data in Python and/or R a plus
#LI-HK1 #LI-Hybrid
Pay Transparency - All Employees
Why You'll Love Us:
- We celebrate one another's differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
- Join the experts. If you're passionate about supporting businesses and organizations, you won't find a better spot to share your talent. We're dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
- You'll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
- A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
At Constant Contact, we're all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues. To promote the safety of our employees, their families and our community, where permitted by applicable law, we require all new hires to be fully vaccinated against COVID-19 prior to their first day of work.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
