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About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
As a Lumen Desk-Based Sales Associate-Mass Markets - you will be responsible for cold calling and prospecting on the phone in a high-activity sales model. You will manage and develop a sales funnel and proactively monitor sales activity against assigned quota. You will provide exceptional customer service to all customers, both internal and external
Candidates should live in the United States.
The Main Responsibilities
Activate the sales strategy for the market area
Responsible for cold calling 50 Customers per day and prospecting on the phone in a high activity sales model issuing 1.25 sales per day
Responsible for cold calling and prospecting
Daily/weekly reporting and accurate documentation of sales activity
Acquire and integrate industry knowledge related to general trends, emerging technologies, and competitors
Use a consultative approach to understand customer’s needs, issues, strategies, and priorities to deliver a value-adding solution
Manage and develop a sales funnel and proactively monitor sales activity against your assigned quota
Become an expert in the competitive environment and be able to communicate regarding competitive offerings
Provide exceptional customer service to customers
Become proficient in systems, use, and create cases and product offers for sales quoting and ordering
Consult, multi-task, and problem solve, which includes addressing and handling customer concerns
Maintain and improve speed, accuracy, and quality results by adhering to standards and guidelines
If requested, participate in community and industry-related events to further develop the opportunities to procure new business
What We Look For in a Candidate
Some college (preferred but not required) high school diploma or equivalent education with typically 1+ years' sales experience
Possess excellent communication skills and can develop and deliver meaningful and concise presentations
Able to execute with a high level of ethics and integrity in a challenging and ever-changing environment
Self-motivated and highly disciplined
Have the positive attitude, energy and determination required to translate daily customer interactions into new sales
Possess a strong knowledge to overcome customer objections
Ability to analyze, comprehend, and translate numbers and reporting into actionable plans to meet or exceed monthly sales quota
Team player, positive attitude
What to Expect Next
Requisition #: 330409
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
30443
67650
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
